Frequently Asked Questions

HOW DO I BOOK MY APPOINTMENT?

You can contact me through my email address, mobile number, or through the link in my contact page. Alternatively you can click the link to my Instagram, and direct message me on there. Don't forget to book your free consultation to discuss idea's!

HOW DO I PAY?

I accept cash payments and card payments. If you have booked me for an event, i.e a wedding or prom, a 20% deposit will be required at the time of booking to secure your slot.

DO YOU TRAVEL TO APPOINTMENTS?

I am more than happy to travel to you for large makeup events i.e wedding, although car park and milage charges apply (see disclaimers on my prices page) The rest of my appointments will take place at my studio in Camberley. 

WHAT HAPPENS IF I NEED TO CANCEL MY BOOKING?

Of course, I hope you don't need to. On this instance, the deposit is non refundable. Cancellations within 48 hours of your booking, or no shows, will also incur a fee of £20.

DO I NEED A TRIAL?

If you're requiring me for a larger event (prom/wedding etc), I would recommend booking a trial first. This is to make sure you're happy with the outcome. I would also recommend booking a free consultation with me beforehand. 

HOW LONG BEFORE THE EVENT SHOULD I HAVE MY TRIAL?

Depending on your event, I would book your trial for 3-5 months before. This is to allow us to discuss idea's further, and gives us time to schedule another trial to adapt the looks if needed.